Care Plan Sales Page

Website support to help grow your online presence, for less than a cup of coffee a day!

No long term contract. Cancel anytime.

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Your website needs continual attention and support so you can focus on your business and do what you do best. We offer top quality hands-on support with a full support desk to take care of all your website needs.

For more information about the importance of keeping your website software up to date, and the risks of neglect, please read our blog post here.

Push Button Web Design Has the Solution

Our monthly website support plans, called “Care Plans” offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor its uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforeseen and timely issues.

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Peace of Mind that your website will run the latest version without conflicts.

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Experienced Website Professional Team for an affordable price. We have a full team to support you and your needs.

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Support Desk you can email with a quick turnaround of 1-2 business days.

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Access to additional web design and development services. We only work with clients on a Website Support Plan

PRICING

no long term contract. cancel anytime

Basic

$99 per month

  • Best for standard websites updated monthly
  • Software Updates – WordPress Core and Plugins
  • Manual Website Check after Updates
  • Daily Website Backups w/ Restoration
  • Daily Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization and SPAM cleanup
  • Monthly Performance Scan
  • Email Support Ticket Desk
  • Monthly Maintenance Report w/ Google Analytics
  • 30 Min Support Time
    (does not rollover)
    *Overage billed at standard KRMD rate



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Premium

$199 per month

  • Required for ecommerce & high traffic sites
  • Software Updates – Including E-Commerce
  • Manual Website Check after Updates
  • Daily Website Backups w/ Restoration
  • Daily Security Monitoring

  • Daily Uptime Monitoring
  • Database Optimization and SPAM cleanup
  • Monthly Performance Scan
  • Email Support Ticket Desk
  • Monthly Maintenance Report w/ Google Analytics
  • 60 Min Support Time
    (does not rollover)
    *Overage billed at reduced KRMD rate
  • Monthly Web Strategy Call
  • Priority Support

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Frequently Asked Questions

Does the monthly time rollover?

Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not roll over, so lawyers are important for these, and that also could protect your florida civil rights. You can take comfort in the fact that what you will request within that 30/60 minutes of time (depending on your plan) will be addressed by our team with immediate attention, so the help of lawyers as Jonathon R. Alford could really help with this. What happens if my website goes down, is hacked, breaks, etc?

The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the case your website gets rolled into the ER, we will be there right by it’s side communicating with the web hosting on your behalf. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups. What tasks are included in the dedicated support time?

Glad you asked! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time. How do strategy calls work?

Email is our best form of communication since it yields the fastest response. However, we know brainstorming works best on the phone or on a video call. These consulting calls are reserved for our Premium plan clients. They help focus a trajectory of the website for growth and improvements with help from the Salesforce team. Many times clients use this time to online screen-share small updates or training. What if I need more hours?

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan. However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for the time exceeded at our current support rate of $X/hr. Can I really cancel anytime?

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to [company email], and we will immediately stop the next payment. My website was not build by Push Button Web Design, can I still be on a client plan?

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with a dedicated webmaster.

We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation, we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed fee.

Reach out today to get started and put your website woes behind you!

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